Despite repeated letters from the Chinese community over the years, the Government has yet to respond to any of them. The Chinese are understandably upset at the Government’s silence. One of the letter writers was close to tears as he recounted all the letters he had written but had been met with no reply.
In an attempt to address the problem, Deputy Prime Minister Tan Sri Muhyiddin Yassin spoke out about the Government’s apparent disinterest in the Chinese community’s affairs. He asked the Chinese community not to jump to conclusions.
“The Malaysian Government cares about everyone in the country. Just because we don’t reply your letters for many years doesn’t mean we don’t love you.” Muhyiddin explained that the Government gets so many fan mails everyday that it is impossible to reply to all of them. The Government had to hire three full-time staff just to go through all the letters.
The Government is currently reviewing methods to streamline the letters-sorting process. Muhyiddin hopes it will mean that they will have time to reply some of the fan mail sent to the Government. Of course malay fan mail will be attended to first, followed by chinese and indian fan mail.
On the feedback, suggestions and complaint letters sent in by members of the public, Muhyiddin explained that there was a separate process for these letters altogether as seen below.
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